Market Representation

UCM Timber’s primary service to suppliers, from forest owners and saw-millers to finished-product manufacturers, is to provide dedicated representation in global markets.

Market Information

With a broad international customer base purchasing a wide variety of forest products, UCM Timber has its finger on the pulse of key markets. This means we are able to provide suppliers with accurate, up-to-date market information to help them in their decision-making and forward planning processes and market-research.

Budget Planning

To enable a more focused approach for larger suppliers, UCM Timber is often able to agree annual sales targets for volume products, assisting with forward planning and growth.

Guaranteed Payment

Where required by suppliers, UCM Timber is able to act as a ‘del credere’ agent on their behalf. This means that subject to certain terms and conditions, the agent guarantees the payment of any debts created by the agency if the buyer defaults, and bears the loss if these prove irrecoverable, providing a unique level of security and a “financially risk-free” sales and marketing service for suppliers.

Financial Services

In addition to acting as a ‘del credere’ agent where required, UCM Timber is also able to offer tailored financial packages in foreign currency to meet suppliers’ needs.

Transportation

UCM Timber’s shipping department can organise all aspects of freight,shipping, customs clearance and documentation if suppliers prefer these to be handled on their behalf.

Claim Negotiation

UCM Timber works closely with buyers and suppliers to ensure that quality and specification requirements are communicated effectively. Inevitably, a small number of disputes over the quality or specification of shipped products will arise. When this happens, UCM Timber is able to act as the supplier’s representative and provide an immediate, local response. The company’s aim is always to resolve disputes quickly to the best interests of all parties, and to avoid any unnecessary financial loss or penalty for our suppliers and customers.

Innovation and Product Development

With a strong sales presence in key markets, UCM Timber can work with suppliers to develop new products and market them to an international customer base.

Technical Services

With its own in-house design department at UCM Timber (Specialities) Ltd., UCM Timber is uniquely placed to assist customers with the design and development of complex products, from mouldings and components to finished goods. This means that suppliers receive detailed and accurate technical drawings and specifications which have been approved by buyers, avoiding not only design costs on behalf of the supplier, but also costly misunderstandings or production errors.